Effective date: September 4, 2026
Last updated: September 4, 2026
Quick Fix Air Repair (“Quick Fix Air Repair,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit quickfixairrepair.com, request or receive HVAC services, schedule an appointment, communicate with us by telephone, email, or text message, or otherwise interact with us.
Information We Collect
Depending on how you interact with us, we may collect:
- Contact information, such as your name, telephone number, email address, service address, and billing address.
- Service and transaction information, such as appointment details, service history, equipment information, estimates, invoices, payment status, warranty information, and customer preferences.
- Communications, including information you provide during calls, emails, text messages, website inquiries, and customer-support interactions.
- Service-site information, including notes and photographs of HVAC equipment or work areas when reasonably necessary to document, estimate, or perform requested services.
- Website and device information, such as IP address, browser and device type, pages viewed, referring pages, approximate location derived from IP address, and cookie or analytics information.
How We Collect Information
We collect information directly from you when you call, schedule service, submit a website form, communicate with us, approve an estimate, or receive service. We may also collect information automatically through cookies and similar technologies, and from vendors that help us operate our website, scheduling, communications, payment, and service-management systems.
How We Use Information
We may use personal information to:
- Respond to inquiries and provide customer support;
- Schedule, confirm, dispatch, perform, and follow up on HVAC services;
- Prepare and deliver estimates, invoices, receipts, warranties, and service records;
- Send service-related communications that you request or consent to receive;
- Maintain customer, equipment, and service history;
- Operate, secure, troubleshoot, and improve our website and business systems;
- Prevent fraud, protect safety, enforce agreements, and comply with legal obligations.
Calls and Text Messages
With your consent, Quick Fix Air Repair may call or send service-related text messages to the telephone number you provide. Messages may include appointment confirmations and reminders, technician arrival updates, replies to your requests, service-status updates, estimates, secure invoice or payment links, and service follow-up. We do not use this consent to send unrelated third-party marketing messages.
Consent to receive text messages is not a condition of purchasing goods or services. Message frequency varies based on your appointments and requests. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for help. You may also contact us at (954) 372-3440. Mobile carriers are not liable for delayed or undelivered messages.
Mobile Information and SMS Consent
We do not sell, rent, or share mobile telephone numbers, text-message opt-in data, or consent with third parties or affiliates for their marketing or promotional purposes. We may disclose this information only to service providers that support the communications you requested—such as Twilio, telecommunications carriers, and messaging aggregators—solely to transmit and support those communications, or when disclosure is required by law. These providers are not authorized to use your mobile information for their own marketing.
How We Disclose Information
We may disclose personal information to vendors that perform services for us, including website hosting, scheduling, customer-management, cloud storage, analytics, telecommunications, messaging, payment processing, and professional services. We may also disclose information when required by law, to protect rights or safety, in connection with a business transaction, or with your direction or consent. We do not sell personal information for money.
Cookies and Analytics
Our website may use cookies and similar technologies that are necessary for site operation, remember preferences, measure traffic, and help us improve the website. You can control cookies through your browser settings. Blocking some cookies may affect how the website functions.
Payment Information
When payment options are available, payment information may be collected and processed by a payment provider. We generally do not store full payment-card numbers. A payment provider’s handling of your information is governed by its own privacy policy and security practices.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain business and warranty records, resolve disputes, and meet legal, tax, accounting, and safety obligations. Retention periods vary according to the type of information and our legal and operational needs.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices
You may ask to review, correct, or delete personal information we maintain about you, subject to legal and operational retention requirements. You may opt out of text messages by replying STOP, unsubscribe from an email by using any available unsubscribe link, and control cookies through your browser. To make a privacy request, contact us using the information below. We may need to verify your identity before completing a request.
Children’s Privacy
Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Third-Party Links and Services
Our website may link to or use third-party websites and services. Their privacy practices are governed by their own policies, and we encourage you to review them.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. Changes take effect when posted unless otherwise stated.
Contact Us
Quick Fix Air Repair
Broward County, Florida
Telephone: (954) 372-3440
Email: shawn@quickfixairrepair.com
Florida HVAC License: CAC1820619